You have a blocking point, a question and you are looking for a quick and efficient solution to respond to your request.

Create a free account and send your first service request. A first level of qualification of your request is included in the creation of your ticket such as the technology requested, the urgency of your problem, the category (incident, administration request, configuration, etc.), click on the submit a ticket button, you have taken the first step.

Open a ticket in English to support

 

  

Ouvrir un ticket en fran├žais avec le support

 

 

We then contact you to qualify your request more precisely, define the workload and the technical profile that will accompany you. Following your agreement in principle, an estimate is made and sent to you with a proposed schedule to carry out the mission.

Once your payment has been made on the secure payment platform, we will transfer you a Microsoft Teams appointment to carry out our mission, you will receive this appointment in your mailbox, all you have to do is accept this appointment and join the meeting when it’s time then share your screen (you will be guided through this procedure).

After the completion of the mission, we validate with you the end of the mission and check your satisfaction, your ticket is closed.